Returns and Exchanges
At The Dainty Doxie Co, we want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review our policy below.
Return Policy
- Returns and exchanges must be initiated within 21 days of receiving your order.
- All items must be returned in their original condition, unused, and with all original packaging.
- Return shipping costs are the responsibility of the buyer.
- To initiate a return or exchange, please contact our customer service team at [email protected] with your order number and details of the item(s) you wish to return or exchange.
Refunds
- Once we receive your returned item(s) and inspect them, we will notify you of the status of your refund.
- Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Exchanges
- If you need to exchange an item for a different size or color, please indicate the desired replacement in your return request.
- We will process the exchange once we receive and inspect the original item.
For any questions or concerns about our returns and exchanges policy, please contact us at [customer service email].
Thank you for shopping with The Dainty Doxie Co!
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
The Dainty Doxie Co
[email protected]